Centri’s Dan Owens & Jonathan Hernandez Featured in Pennsylvania CPA Journal
Elevating the Client Experience in Accounting Advisory
Read the full PDF article here.
In a time when technical expertise is expected, what sets accounting advisory firms apart is the client experience. Centri’s Dan Owens and Jonathan Hernandez explore this in their PICPA-featured article: Elevating the Client Experience in Accounting Advisory.
With the industry’s Net Promoter Score at just 38%, there’s a clear opportunity to improve how firms engage, communicate, and deliver value. From understanding client goals to leveraging technology and feedback, this article offers a fresh perspective on building trust and driving satisfaction.
Senior Director | CPA
Dan is a Senior Director at Centri Business Consulting. He has more than 35 years of accounting advisory, public and industry accounting experience, serving public and privately-owned companies with domestic and multinational operations. View Dan Owens's Full Bio
About Centri Business Consulting, LLC
Centri Business Consulting provides the highest quality advisory consulting services to its clients by being reliable and responsive to their needs. For 15 years, Centri has delivered trusted expertise to help companies meet their evolving reporting demands. Centri specializes in financial reporting, internal controls, technical accounting research, outsourced accounting, valuation, mergers & acquisitions, and tax, CFO and HR advisory services for companies of various sizes and industries. From complex technical accounting transactions to monthly financial reporting, our professionals can offer any organization the specialized expertise and multilayered skillsets to ensure the project is completed timely and accurately.
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